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    PRIVACY POLICY

    Meals on Wheels America is committed to maintaining your confidence and trust as it relates to the privacy of your information. Personal information from those who communicate with us online via any of our technology platforms, including this website, interactive sites, or social media networks (“Platforms”), may be collected for the purposes of: responding to specific questions; advising visitors of new online material and Meals on Wheels America activities and events; and offering opportunities for contributing to local and national Meals on Wheels organizations and our research initiatives. Our web server recognizes consumer domain names for the purpose of analyzing web site access and improving the content of our web site

    Personal data such as your e-mail address, telephone number, address, age and gender may be collected in order to respond to your specific request for information and for the purposes outlined above. Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our website. This type of information is collected to make the website more useful to you and to tailor the experience with us to meet your special interests and needs.

    Online donations to Meals on Wheels America are processed over a secure connection between your computer and the server. Credit card information is encrypted when submitted to the processor. We take information security seriously and use certain reasonable security measures to help protect your personal information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure, and as such, you use our Platforms and provide us with your information at your own risk.

    Meals on Wheels America will not share your personal information collected with any organizations outside of the Meals on Wheels network or our Platform service providers without your consent except as may be described herein or as may be compelled legally. If you have questions on this privacy policy or if you wish to verify and correct the information we have collected, you may call the Meals on Wheels America office at 703-548-5558 or email your request to info@mealsonwheelsamerica.org.

    Our privacy policy is subject to change without notice. Therefore, we recommend that you check this web page periodically for updates and revisions.

    Privacy policy is updated as of September 14, 2015. 

    DONATION GUIDELINES

    Meals on Wheels America is a 501(c)(3) tax-exempt, voluntary membership organization comprised of local community-based senior nutrition programs across the country that are dedicated to addressing senior hunger and isolation. This network serves virtually every community in America and, along with more than two million volunteers, delivers the nutritious meals, friendly visits and safety checks that enable America’s seniors to live nourished lives with independence and dignity.

    From a legal and governance standpoint, Meals on Wheels America is completely separate from local Meals  on Wheels Member programs which are fully independent, separate legal entities governed by their own board of directors, executive committee or other governing body.  These local programs are solely responsible for controlling their own operations and affairs, including, but not limited to: nutrition programs and policies; matters of safety; compliance with federal, state and local laws; physical facilities; uses of technology and finances; and personnel policies and decisions.  Accordingly, Meals on Wheels America has no authority or control over these local Member programs or their policies or decisions.

    Meals on Wheels America welcomes all donations  that support the Meals on Wheels America mission of empowering local community programs to improve the health and quality of life of the seniors they serve so that no one is left hungry or isolated. Meals on Wheels America may refuse any gift that is out of scope or is in conflict with the Meals on Wheels mission or its policies, puts the reputation of Meals on Wheels at risk or is prohibited by law. 

    Meals on Wheels America manages a number of fundraising initiatives with its local Member programs to make every donated dollar go further for seniors in a Member’s service area and around the country.  In receiving a gift and unless you direct us otherwise, Meals on Wheels America  will use your gift where we determine it is most needed, so that all donations may directly or indirectly support Meals on Wheels Member programs in your area.  This unrestricted financial support is always needed, greatly appreciated and essential for Meals on Wheels to fulfill its mission and address the needs of local Member programs and the seniors they serve.

    When processing each gift, we will follow documented Meals on Wheels America’s business rules and policies and Generally Accepted Accounting Principles standards. In addition, independently audited financial statements for Meals on Wheels America are prepared and published annually.

    If you find that you have made an error in making your donation to Meals on Wheels America, we will honor your request for a refund made within 30 days of your donation.

    If you have questions about donating the Meals on Wheels America, or to request a refund, please call 571-339-1626 or email development@mealsonwheelsamerica.org. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.

    Donation Guidelines are updated as of October 24, 2017.